Gotfood.co.uk | Order Food | Card Payment | Discounts

What is included within the service?
GotFood.co.uk’s main feature is to allow customers of restaurants, caterers and bakeries to access a comprehensive database of online menus, which will allow them to order whatever they desire. For the retailers of these services, we offer their own web space consisting of a fully updatable menu, option of offering special offers and ‘virtual coupons’, directional maps and the chance to post job vacancies online. We also provide you with your personal username and password if you wish to update these changes yourself, and give you the tools to track your order history and number of ‘hits’ to your individual web-space. Can services provided by the Yellow Pages and your local newspaper offer you this?

How do I control my menu and other information?
We understand the importance of having options when running your own business. That’s why in order to keep your menu, special offers and detailed descriptions up-to-date, we have developed an administration tool that you can use to update these features frequently and also track your own statistics. If you are too busy to do this, we are more than happy to update any new information you wish to add.

How do my customers pay for their orders?
We considered that a high volume of internet users do not like to provide credit card details online, and that business owners wish to maintain full control of the financial side of their business. Therefore, our objective is to provide you with accurate, timely orders through fax and allow the customers to pay for their meals the traditional way – by paying directly to you.

What is the order process?
For a full description of GotFood.co.uk’s ordering process please click this link.

How will we receive feedback from customers?
In order for you to know how customers feel about the quality of your service or how they found the meal to be, we have provided a ‘comments’ link on your individual homepage that will allow them to express their opinions to the fullest.

What is your Privacy Policy?
Please click this link for a detailed privacy policy. We want our customers and subscribers to confidently know that their details will not be provided to any third parties. We also have made a careful decision not to accept any payment details from customers.

Frequently Asked Questions – Customers

How can I make an order?
For a full description of GotFood.co.uk’s ordering process please click this link.

How much does it cost to make an order?
Nothing! GotFood.co.uk does not charge any fees for customers to place orders.

Do I need to sign up to use the service?
No. There is no requirement to sign up to GotFood.co.uk in order to place an order. However, for the added benefits we offer, such as storing saved searches, being notified of new retailers within your area and even building up enough points to receive special prizes – we suggest signing up!

I cannot find any retailers in my area, why?
The reason for this is that we are continually growing and aiming to provide a service that covers the whole of the UK. We suggest that you click this link in order to suggest any retailers in your area.

When is the latest I can order?
Each retailer has their own specific opening and closing hours, these will be displayed on the search results page, and if the retailer is closed, you will be unable to place an order.

How do I pay the retailer?
GotFood.co.uk does not accept any types of payment, therefore you will pay in the traditional ways to the retailer you place an order with – cash or credit card. Whether the retailer accepts credit cards will be shown on their main page.